After a challenging 2020, we cannot say that we are facing a less traumatic start in 2021. Besides the economic downturns all over the world, the tech sector still a promising one. Particularly in Ireland, it is an area which still hiring and even opening more positions. Working from home forced some companies to face digital transformation seriously and invest in technology to enable their employees to work from anywhere.

One of the trends that we have been observing since a massive part of the workforce worldwide adopted work from home is the necessity of business writing brush up. In the beginning, companies moved massively to apps like Zoom, Microsoft Teams, and others to accommodate their communication needs. Then it came to the “zoom fatigue” as some teams were expending most of their working hours attending online meetings. To avoid that more emails are being sent, consequently, people are again exploring writing communication.

The year 2020 has been particularly challenging as we are living in the middle of a pandemic, working from home or remotely which makes all of us an easy target for cyber-attacks and breaches. As October is the cybersecurity awareness month, we gathered a couple of tips and tricks from our cyber specialists to help you in the difficult mission of keeping your devices and your company cyber-safe.

We like it or not, online learning will be our main option for longer than we expected. For some fields, like IT professionals, for instance, even before the pandemic, it was a common way of upskilling and part of their daily routine. Leaving the predictions behind, the reality is that we can improve our learning experience with simple techniques.

ITIL has become the standard in IT Service Management. It is a framework that helps organisations all over the world to offer their services with quality and efficiency. Under the new circumstances that the society is facing during the 2020 pandemic, ITIL is reaching even more popularity as a helpful framework to help companies to meet client’s demands and achieve digital transformation faster.

Besides the over discussed topic predicting that working from home will be among the human beings forever, we better face the fact that is the option available right now. To help you with the challenge of being in online meetings for longer than before, we gathered some tips and tricks from experts and from our leadership instructors on how to keep the video call etiquette.