Courses > Course Outline

Coaching and Mentoring

In this course, students will learn how to guide employees to set and reach goals within the context to relationship.

This course may earn a Credly Badge.

Skip to Available Dates

Learning Objectives

Upon successful completion of this course, students will foster great working relationships with your employees by understanding them and strategic goal setting.

 

Course Details

Course Outline

1 - Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
    • 2 - Defining Coaching and Mentoring
  • What is Coaching?
  • What is Mentoring?
  • Introducing the G.R.O.W. Model
    • 3 - Setting Goals
  • Goals in the Context of GROW
  • Identifying Appropriate Goal Areas
  • Setting SMART Goals
    • 4 - Understanding the Reality
  • Getting a Picture of Where You Are
  • Identifying Obstacles
  • Exploring the Past
    • 5 - Developing Options
  • Identifying Paths
  • Choosing Your Final Approach
  • Structuring a Plan
    • 6 - Wrapping it All Up
  • Creating the Final Plan
  • Identifying the First Step
  • Getting Motivated
    • 7 - The Important of Trust
  • What is Trust?
  • Trust and Coaching
  • Building Trust
    • 8 - Providing Feedback
  • The Feedback Sandwich
  • Providing Constructive Criticism
  • Encouraging Growth and Development
    • 9 - Overcoming Roadblocks
  • Common Obstacles
  • Re-evaluating Goals
  • Focusing on Progress
    • 10 - Reaching the End
  • How to Know When You've Achieved Success
  • Transitioning the Coachee
  • Wrapping it All Up
    • 11 - How Mentoring Differs from Coaching
  • The Basic Differences
  • Blending the Two Models
  • Adapting the GROW Model for Mentoring
  • Focusing on the Relationship
    • 12 - Wrapping it Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

    • Actual course outline may vary depending on offering center. Contact your sales representative for more information.

    Who is it For?

    Target Audience

    This course is intended for individuals who want to grow in their ability to coach employees to higher performance.

    Coaching and Mentoring

    €198
    Course Length : 1 Day
     

    1. Choose a Date | 2. Click Enroll Now [G2R=Guaranteed to Run]

     PDF Outline With Dates     PDF Outline

    Need Help Picking the Right Course? Give us a call! 01 8898700