Microsoft Certified:
Customer Data Platform Specialty

If your specialty is implementing solutions that provide insight into customer profiles and that track engagement activities to help improve customer experiences and increase customer retention, this certification could validate your skills and help open career doors.

As a candidate for this certification, you should have firsthand experience with Dynamics 365 Customer Insights, Power Query, Microsoft Dataverse, Common Data Model, Microsoft Power Platform and one or more additional Dynamics 365 apps. In addition, you need direct experience with practices related to privacy, compliance, consent, security, responsible AI, and data retention policy.

You also need experience with processes related to KPIs, data retention, validation, visualization, preparation, matching, fragmentation, segmentation, and enhancement. You should have a general understanding of Azure Machine Learning, Azure Synapse Analytics, and Azure Data Factory.

Job Roles:

  • Data Engineer, Data Analyst, Data Scientist, Functional Consultant

Prerequisites

  • While it is advised that you first attain the Fundamentals certification, it is not a requirement.

Required Exams / Courses

Microsoft Training Partner

MB-260 Course Dates


Course Starts Location Price

Dynamics 365 Certifications

Validate your Dynamics 365 knowledge and skills in a specific module of the product by obtaining an official Microsoft Certification.

Listed below are all the available certifications for Dynamics 365 with required exams and suggested courses for preparation.

Dynamics 365 Certification Paths 2022

 
 

Dynamics 365 Fundamentals
Customer Engagement Apps (CRM)
MB-910: Dynamics 365 Fundamentals Customer Engagement Apps (CRM)

   
       
         
 

Dynamics 365 Fundamentals
Finance and Operations Apps (ERP)
MB-920: Dynamics 365 Fundamentals Finance and Operations Apps (ERP)

   
       
         
  Microsoft Certified - Associate Level
Dynamics 365
Sales Functional Consultant Associate
 
   
         
  Microsoft Certified - Associate Level
Dynamics 365
Marketing Functional Consultant Associate
 
   
         
 

Microsoft Certified - Associate Level
Dynamics 365
Customer Service Functional Consultant Associate

 
   
         
  Microsoft Certified - Associate Level
Dynamics 365
Field Service Functional Consultant Associate

   
   
         
  Microsoft Certified - Associate Level
Dynamics 365
Finance Functional Consultant Associate
 
     
         
  Microsoft Certified - Associate Level
Dynamics 365
Supply Chain Management, Manufacturing Functional Consultant Associate
 
     
         
 

Microsoft Certified - Associate Level
Dynamics 365
Supply Chain Management Functional Consultant

 
     
         
  Microsoft Certified - Associate Level
Dynamics 365 Commerce Functional Consultant Associate
 
     
         
  Microsoft Certified - Associate Level
Finance and Operations Apps Developer Associate
 
     
         
 

Microsoft Certified - Associate Level
Dynamics 365
Business Central Functional Consultant Associate
MB-800 Dynamics 365 Business Central Functional Consultant

 
     
         
   

Microsoft Certified - Expert Level
Dynamics 365:
Finance and Operations Apps Solution Architect Expert
MB-700 Finance and Operations Apps Solution Architect

 
     
         
   

Microsoft Certified
Customer Data Platform Specialty
MB-260: Microsoft Customer Data Platform Specialist

   
 

Dynamics 365 Courses

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