Microsoft 365 Certified:
Exchange Online Support Engineer Specialty
Candidates for this certification are support engineers who identify, troubleshoot, and resolve issues with Microsoft Exchange Online, hybrid Exchange environments, and related components, technologies, and services.
Skills Measured
- Troubleshoot mail flow issues
- Troubleshoot compliance and retention issues
- Troubleshoot mail client issues
- Troubleshoot Exchange Online configuration issues
- Troubleshoot hybrid and migration issues
Prerequisites
- While it is advised that you first attain the Fundamentals certification, it is not a requirement.
Required Exams / Courses