Outlook Training Courses

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All our courses are delivered by one of our Microsoft Certified Trainers ready to help you or your employees get the most out of Outlook.

Microsoft Outlook courses at New Horizons Ireland will teach you how to:

  • Use features of Outlook
  • Compose and organise your email
  • Working with contacts
  • Use calendar features
  • Do Outlook tasks

Outlook Cheat Sheets


All Outlook Courses

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Outlook Certifications

Expand the tabs below to review the required exams and suggested courses for preparation.

Demonstrate that you have the skills needed to get the most out of Outlook by earning the Microsoft Office Specialist: Outlook Associate Certification. This certification demonstrates competency to customize the Outlook user interface format message content, create or insert graphic elements, and send and respond to emails and meeting requests.

Required Exam

  • MO-400

Preparation Courses:


Demonstrate that you have the skills needed to get the most out of Office by earning a Microsoft Office Specialist: Associate certification in multiple Office program programs.

Tto qualify for this certification, pass any three of the below exams:

  • MO-100
  • MO-200
  • MO-300
  • MO-400

Preparation courses for MO-100

Preparation courses for MO-200

Preparation courses for MO-300

Preparation Courses for MO-400:

Outlook Courses for Beginners

Outlook - Part 1

Students will learn:

  • Navigate Outlook to read and respond to email.
  • Use the Address Book and format and spell check new messages.
  • Attach files and insert illustrations to messages.
  • Customize read and response options.
  • Use flags, categories, and folders to organize messages.
  • Create and work with Contacts.
  • Create appointments and schedule meetings in Calendar.
  • Create and work with Tasks and Notes.

1 day course 14:00 - 22:00 Live Online  Can be run in our Dublin classrooms or at your premises

Course Starts Location Price
Microsoft Outlook 2019/2021: Part 1 18-01-2022 Dublin, Ireland
Microsoft Outlook 2019/2021: Part 1 16-03-2022 Dublin, Ireland
Microsoft Outlook 2019/2021: Part 1 10-05-2022 Dublin, Ireland
Microsoft Outlook 2019/2021: Part 1 28-06-2022 Dublin, Ireland

Outlook Courses for Advanced Users

Outlook 2019 - Part 2

Students will learn:

  • Insert objects in messages, and modify properties and global options.
  • Organise, search, and manage messages.
  • Protect your mailbox and manage its size.
  • Use rules and Quick Steps to automate message management.
  • Work with advanced calendar settings.
  • Import and forward contacts.
  • Manage activities by assigning tasks to others.
  • Delegate access to and share Outlook items with others.
  • Archive and back up Outlook items using data files.

1 day course 14:00 - 22:00 Live Online  Can be run in our Dublin classrooms or at your premises

Course Starts Location Price
Microsoft Outlook 2019/2021: Part 2 27-01-2022 Dublin, Ireland
Microsoft Outlook 2019/2021: Part 2 24-03-2022 Dublin, Ireland
Microsoft Outlook 2019/2021: Part 2 19-05-2022 Dublin, Ireland

Outlook Cheat Sheets

Please click the image below to download your cheat sheet.

Outlook keyboard shortcut cheat sheet preview Office 365 Cheat sheet